How OpenVoice handles information submitted through the public site.

This page describes the marketing site, walkthrough booking, and direct contact channels. If your clinic uses OpenVoice in production, additional handling terms may be governed by customer agreements, implementation settings, and account-level workflows.

Information we collect through the public site

Contact details you share when you book a walkthrough or email us, such as name, work email, company, and phone number.
Business context you include in scheduler notes or email, including call volume, staffing context, and details about your workflow.
Basic technical data needed to operate and secure the site, such as browser, device, and request metadata.

How we use that information

To respond to walkthrough requests and route inquiries to the right internal owner.
To understand whether OpenVoice is a fit for the practice or workflow you describe.
To operate, secure, and improve the website and the public contact experience.

How we share information

We do not publish your submitted information. We may share it with service providers that help us run the site, host infrastructure, or process inbound requests. We may also disclose information when needed to comply with law, enforce our terms, or protect users and the business.

Data handling expectations

Do not submit protected health information, patient records, or other unnecessary sensitive personal information through the public marketing site, scheduling flow, or email contact channels.

If you are an authenticated customer, privacy and retention controls available in the product may apply separately from this public-site policy.

Choices and requests

If you want us to update or remove information shared through the public booking or contact flow, email info@openvoice.co and identify the request clearly.